Congratulations! You've made it to the most critical part of landing the job, the interview. The résumé worked perfectly by capturing the attention of the hiring manager.
Your next step is to demonstrate why you’re the best choice to fill the position. While sitting across from the person holding the key, stay calm, poised and clear. Don’t let them know you're sweating inside or that you want to scream “let me out of here!”
Your preparation will soon pay off. Now, it’s just a matter of answering a few trite questions and winning over the decision-maker.
Perhaps this interviewer seems a little different than those in the past? He’s not smiling nor receptive to your rapport building techniques. Not even a chuckle at your small attempt at levity when you told him about your four year old son spilling milk all over you this morning at breakfast.
The good news, all is not lost. You still may have a chance to build the chemistry necessary for creating a smooth interview.
With a little training in human behavior and people-reading, you can still come out a winner. Pay attention to the interviewer’s mannerisms; observe the non-verbal expressions; notice the seating arrangement--is he across from you, next to you or caddy corner from you? Are his questions direct and to the point, or is he doing most of the talking?
To illustrate these communication points, I’d like to introduce the DISC.
D = Dominance
I = Influence
S = Steadiness
C = Compliance
The concept of the DISC has been around for quite a few centuries, but recent credit for DISC and its theories go to Dr. William Moulton Marston; a Harvard graduate who in 1928 published “The Emotions of Normal People” in which the theory is described.
Dr. Marston’s study of behaviors led him to the theory that people display certain behaviors depending on how their own environment is viewed, as either favorable or unfavorable.
The DISC language is a validated, behavior-based tool that can be learned through observing others. Similar to other languages, through practice, a person can build their recognition of behavior based skills. By learning your DISC style, you can increase your communication and ability by adapting to others, thus improving your interviewing skills.
Learning the Behavior Descriptors are Key.
High "D" is typically bottom-lined types, preferring to get to the point. In communication, the behavior doesn't always hold patience for rambling or personal chit-chat.
High "I" type are recognized by enthusiasm, optimism and concern for people; preferring to warm up with small talk before jumping into business.
A High "S" can often be observed by a laid back, patient, or passive behavior. Normally slower in decision making, but good listeners.
High "C" behaviors are typically introverts that like information and data. Precise and accurate types. Expect they will want "proof" of your abilities during the interview.
It should become clear that the job interview is more than merely answering interview questions; but just as important to make a connection with the hiring manager.
Take the DISC assessment to understand your own type and then practice adapting your style with others to boost your communication. Learn the language and you'll surely take your interview skills and human-relations to the next level.
DISC has also proved successful in corporate team-building.
The Career Academy is Certified in DISC Assessments, contact me to schedule your DISC assessment and consultation!
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